Find the cause before choosing the repair
Persistent buzzing in particular positions, choking bends and visible wear beneath the strings can point towards fret problems. Similar symptoms can also come from the setup, so we check the neck, action and fret condition before recommending work.
We assess whether frets are seated securely and whether enough usable fret height remains. This helps establish whether adjustment, local attention, a fret dress or replacement is appropriate.
Fret levelling, crowning and polishing
Where suitable, levelling brings uneven fret tops into a consistent playing surface. Crowning restores the rounded profile after levelling, and polishing removes tooling marks to give a smoother feel under the strings.
These stages work together. The aim is consistent playability across the neck, with a setup that suits your strings and playing style.
When is a refret worth considering?
If frets are too low or heavily worn for further dressing, replacement may be the better option. A partial refret may be suitable in some cases; others call for a full refret.
We discuss the condition of your instrument, the work required and the available options before proceeding. Fret dimensions and compatibility need to be considered for the individual neck.
What the assessment covers
- Wear patterns and remaining fret height.
- Uneven or loose frets and the condition of the fingerboard.
- Neck relief and the existing setup.
- Buzzing or choking at the positions you identify.
- The most suitable repair and any associated setup work.
Prices and arranging an assessment
See our current repair price list for fretwork services. The final scope depends on the instrument’s condition and the work agreed.
Send clear photographs of any visible wear and tell us which strings and fret positions cause trouble. Photographs help us prepare, but an in-person inspection may be needed to confirm the repair.
Fretwork questions
Will raising the action solve uneven frets?
It can sometimes reduce symptoms, but may leave the guitar less comfortable. We assess the frets and setup together to find an appropriate solution.
Can every guitar be levelled instead of refretted?
No. There must be sufficient usable fret height, and the neck and frets must be suitable for the work. An assessment establishes the options.
Do you work on bass frets as well?
Yes. Our Marcus Miller V7 restoration included fret dressing, crowning and polishing before the bass was restrung and set up.